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1. Non-Refundable and Non-Transferable Terms

  • Packages and Memberships: All packages of hours (e.g., project-based or ADHOC billing) and recurring memberships (e.g., consulting agreements) are non-refundable and non-transferable.

2. Unused Hours and Validity

  • Packages: Unused hours from packages cannot be carried over beyond the validity period of the agreed objectives. All objectives are quoted, sent to the client, and must be approved by the client before the completion of work.

  • Memberships: Hours from memberships cannot be rolled over to the next month.

3. Upgrades

  • Clients may upgrade to a higher-tier package or membership at any time, with the price difference applied accordingly.

4. Scheduling and Availability

  • All sessions must be scheduled in advance and are subject to availability.

5. Cancellations and Rescheduling

  • Cancellations or rescheduling requests must be made at least 24 hours before the scheduled session. Failure to do so will result in the session being considered used.

6. Commitment Periods

  • Minimum Commitment: Packages require a minimum commitment period of 12 months.


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Version History (Changelog)
Our changelog represents changes to this document on this page. Please note, rapid changes may occur, and this document may not be fully updated yet.

Version 1.0 - April 8th, 2023​

  • Version 1.0 - April 8th, 2023

  • First release

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